ServiceNow ITOM Functional Consultant

StaffHost digital

StaffHost digital


Posted 1 month ago

ServiceNow Functional Consultant (ITOM Specialist) - REMOTE (Germany-based), with headquarters in Munich - GERMAN speaking role

Join a prestigious Elite ServiceNow partner and one of the longest-standing consulting firms across the DACH region. This company is renowned for delivering exceptional ServiceNow solutions to clients, specialising in IT Operations Management (ITOM). With a strong team of specialists and a reputation for excellence, they are at the forefront of innovation in digital transformation.

This StaffHost digital client are seeking a talented ServiceNow Functional Consultant with expertise in the ITOM module to join their dynamic team. This role will play a crucial part in delivering top-tier solutions to their clients, particularly focusing on the design aspect of ITOM implementations. As they continue to grow and expand their projects, they are looking for a individuals with a blend of process and technical knowledge, emphasising design-based skills over technical... implementation.


  • Collaborate with clients to understand their business requirements and translate them into effective ServiceNow ITOM solutions.
  • Lead the design and configuration of ITOM functionalities, ensuring alignment with industry best practices and client needs.
  • Provide expert guidance on ITOM processes, workflows, and integrations.
  • Work closely with project teams to ensure successful implementation and deployment of ITOM solutions.
  • Contribute to the development of project documentation, including requirements, design specifications, and test plans.
  • Stay updated on ServiceNow platform developments and best practices, continuously enhancing expertise in ITOM capabilities.


  • Minimum of 2 years of experience working on ServiceNow ITOM implementation projects.
  • Strong understanding of IT operations management processes and best practices.
  • Proficiency in both process and technical aspects of ServiceNow, with a focus on design-based solutions.
  • ServiceNow certifications on Discovery and Service Mapping Implementation specialists are preferred.
  • Excellent communication skills with the ability to effectively engage with clients and project teams.
  • Fluency in German is essential for this role.


  • Opportunity to join a leading Elite ServiceNow partner with a strong reputation in the industry.
  • Remote-based position with the flexibility to work from anywhere in Germany.
  • Competitive salary package, offering north of 100k€ for the right candidate.
  • Engaging and collaborative work environment with opportunities for professional growth and development.

How to Apply:

If you are a passionate ServiceNow Functional Consultant with expertise in ITOM and are excited about the opportunity to contribute to impactful projects, we want to hear from you! Please submit your CV detailing your relevant experience and why you're the ideal candidate for this role.

Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours

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