ServiceNow Architect

Role: ServiceNow Architect Location : Charlotte, North Carolina (onsite, locals only ... Experience for

Architect

• 10+

Mandatory Certification - CSA

(ServiceNow system administrator) CAD

(Certified Application Developer) CIS - IT Service Management

(Certified Implementation Specialist), ITOM/SIR/VR Do not submit without following details. Also ensure below details are accurate and certifications are valid one

Certification Name Certificate Number email ID used for certification. Date of certification

Technical Skills

Hands on with platform security, implementation, operations, upgrades, integrations, developments etc. Strong understanding of ServiceNow best practices Troubleshooting knowledge of event co-relation SNOW version upgrades Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists Experience on creation and customization of complex workflows and custom workflow activities Experience in development of custom modules/Application. Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSS Webservices, SOAP, email, and other integration Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages knowledge on AngularJS, Bootstrap and service mapping will be added advantage Expertise on API integrations with other systems Working with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs. Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issues Expert on ServiceNow ITSM, ITOM and SecOps modules Well versed with ITIL processes Well versed with project management Good communication and customer interaction skills

Process Skills:

Well versed with ITIL Well versed with project management Prepare stories, estimate efforts and plan execution. Mentoring team members on technical skills

Behavioral Skills:

Good communication skills Mentoring Experience Presentation skills Working experience in a collaborative and high-performance team

Qualification:

10+ years of relevant working experience in ServiceNow Development, implementation of multiple modules CS or MCA

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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