Team Lead (gn) ServiceNow in Berlin

Job Function

Business IT Warum SoftwareOne Deutschland GmbH von Jobs-Daheim.de?

SoftwareOne Deutschland GmbH von Jobs-Daheim.de is powered by Swomies!

Every day, 9.000+ SoftwareOne Deutschland GmbH von Jobs-Daheim.de colleagues solve demanding business challenges with intelligence and grit. And every day, 400+ Tech Experts in 20+ countries build and operate the systems that run SoftwareOne Deutschland GmbH von Jobs-Daheim.de. They deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called BUSINESS IT (BIT) and is leading SoftwareOne Deutschland GmbH von Jobs-Daheim.de's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic

Team Lead (gn) ServiceNow

team: Business IT of SoftwareOne Deutschland GmbH von Jobs-Daheim.de | pensum: full time

location: Poland or Germany... (preferred); India (optional) / working model: hybrid

Das Aufgabengebiet

In a nutshell:

Our goal is to find a competent ServiceNow Platform Service Team Lead (gn) who can help us use ServiceNow in the best, most innovative, professional, and modern way. This involves: continuous improvement of the environment by finding and improving the internal customer's needs, using new modules and new methods, and assisting the current employees.

We promote the use of ServiceNow across SoftwareOne Deutschland GmbH von Jobs-Daheim.de and regard this platform as one of the most essential in our environment.

The key responsibilities:

Team Leadership: Provide leadership, guidance, and mentorship to a team of ServiceNow developers and administrators. Set clear objectives, monitor performance, and provide regular feedback to team members to ensure the achievement of goals and professional development. Foster a collaborative and inclusive team environment conducive to creativity, innovation, and continuous improvement. ServiceNow Platform Development: Lead the design and development of ServiceNow solutions, including custom applications, modules, workflows, and integrations. Collaborate with business stakeholders to gather requirements, analyze processes, and translate business needs into technical solutions on the ServiceNow platform. Ensure adherence to best practices, standards, and methodologies in ServiceNow development and configuration.

Platform Administration and Maintenance: Oversee the administration and maintenance of the ServiceNow platform, including system configurations, upgrades, patches, and performance tuning. Manage platform security, user access controls, and data integrity to safeguard sensitive information and ensure compliance with regulatory requirements. Monitor platform usage, performance metrics, and service levels to identify areas for optimization and enhancement.

Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, HR, Finance, and other business units, to understand business requirements and priorities. Communicate effectively with stakeholders to manage expectations, provide updates on project statuses, and solicit feedback for continuous improvement. Act as a liaison betwee...

...(gekürzt)

Hinweis: Bitte bewerben Sie sich ausschließlich über unseren direkten Bewerbungslink gehostet von Empfehlungsbund und Jobs-Daheim.de: . Dort erfahren Sie noch weitere wichtige Details zur Stelle. Wir freuen uns darauf, Sie kennenzulernen!

Jobs-Daheim.de-FF

Wenn Sie auf 'Jetzt bewerben' auf diesen Portal klicken, werden Sie auf eine ganz andere Anzeige weitergeleitet. Der Portalbetreiber dieser Webseite ist informiert