Servicenow developer

Role: Servicenow developer Locations: Charlotte, New York, New Jersey, Minneapolis, Des Moines, Dallas/Plano, and Phoenix candidates must be open to hybrid work Contract Length: 12-24 months with FTE conversion potential Highlighted quick hits on main requirements: Top Requirements:

• 5+ years of ServiceNow Development experience within ITSM or HRSD
• Service Portal/Catalog experience
• Experience implementing AI Search and Virtual Agent
• 4+ years working in an Agile Delivery team Job Description: This person must have implemented and developed in SNOW and be proficient in the platform Experience with 3rd party integrations within ServiceNow Incident and problem/change management experience NLU understanding and chatbot experience CSA cert Agile Team Development: Review Jira features and stories as needed Groom stories on to ensure they have clear descriptions of the requirements Work with Scrum Masters to ensure all features and stories are kept updated Size Jira stories and participate in agile ceremonies Provide timely updates on the status of assigned stories Deliver and deploy assigned stories in accordance with defined standards ServiceNow Administration Support AI Search including AI tuning (to be transitioned from ITSM/HR to Platform) Quantify value metrics for Gen AI use cases and track develop process for tracking ServiceNow Administration Process Improvement Operationalize Governance processes for ServiceNow AI Create action plans and stories to address friction in governance processes and implement continuous improvement as needed Monitor and correlate impact on OKRs from Features