Senior Service Now Consultant

Company Description

ABOTTS Consulting Inc is a consulting and staffing services company based in Irvine, California, specializing in niche areas to meet both IT and non-IT needs. Our dedicated team of professionals goes the extra mile to satisfy our clients' diverse needs across industries such as banking, healthcare, aeronautics, government, automotive, and more. While US-based, we also offer solution consulting and application development services.

Role Description

This is a contract role for a Senior Service Now Consultant located in Sacramento, CA. As a Senior Service Now Consultant, you will be responsible for providing analytical support, consulting services, and ensuring customer satisfaction through effective communication and customer service on-site.

Client looking for someone strong in below skill sets.

IT Service Management

Human Resources Service Delivery

Customer Service Management

IT Operations Management

Software Asset Management Pro

Hardware Asset Management Pro

Strategic Portfolio Management

Workplace Service Delivery

Integrated Risk Management

Privacy Management

Security Incident Response

Vulnerability

Qualifications

• Analytical Skills and Consulting abilities
• Strong Communication skills
• Focus on Customer Satisfaction and excellent Customer Service
• Experience in ServiceNow implementation and customization
• ITIL certification is a plus
• Ability to work collaboratively in a team environment
• Bachelor's degree in Computer Science, Information Technology, or related field