Business Process Consultant/Principal Infra Developer - ServiceNow HRSD

Cognizant

Cognizant

New York, NY

Posted 10 days ago


About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS) is all about embracing digital transformation by driving core modernization holistically across layers! We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era! Our holistic approach delivers key results for our customers by achieving cloud-driven modernization and workplace and operational transformation to run the business in a secure environment. Job Summary:

As a Principal Infra Developer, you will play a crucial role in crafting, developing, and implementing infrastructure solutions using the ServiceNow platform. With a focus on ServiceNow HRSD and Now Platform, you will ensure robust and scalable infrastructure that aligns with business needs. Your expertise will drive innovation and efficiency, contributing to the company's growth and societal impact. Experience:

10 to 13 years Required Skills:

Technical Skills: ServiceNow HRSD, ServiceNow Now Platform Nice to Have Skills:

Technical Skills: ServiceNow ITOM, ServiceNow GRC, ServiceNow Security Operations, ServiceNow Account Payable Ops, ServiceNow APM, ServiceNow App Engine, ServiceNow Cloud Observability, ServiceNow CMDB / CSDM, ServiceNow CSM, ServiceNow Digital Portfolio Management, ServiceNow ESG Management, ServiceNow Financial Services, ServiceNow FSM, ServiceNow Health and Safety, ServiceNow Healthcare and LSSM, ServiceNow ITAM, ServiceNow ITSM, ServiceNow Legal Service Delivery, ServiceNow Manufacturing Connect Workforce, ServiceNow Order Management, ServiceNow Performance Analytics, ServiceNow Predictive Intelligence, ServiceNow Process Optimization, ServiceNow Public Sector Digital Services, ServiceNow RPA Hub, ServiceNow Service Portal, ServiceNow Strategic Portfolio Management, ServiceNow Supplier Lifecycle Operations, ServiceNow TPSM, ServiceNow TSM, ServiceNow UI Builder, ServiceNow Virtual Agent, ServiceNow Walk-Up Experience, ServiceNow Workplace Service Delivery Technology:

Enterprise Service Management Roles & Responsibilities:

  • Lead customer workshops, demonstrating out-of-box features and documenting variations needed for LYB successful rollout.
  • Build User Stories covering all requirements.
  • Guide the Cognizant technical team during development sprints as the voice of LYB business needs.
  • Guide and assist LYB in performing User Acceptance Testing.
  • Own the design and development of infrastructure solutions using ServiceNow HRSD and Now Platform.
  • Lead all aspects of the implementation of scalable and robust infrastructure that meets business requirements.
  • Provide technical mentorship and support to the development team to ensure best practices.
  • Collaborate with cross-functional teams to integrate ServiceNow solutions with existing systems.
  • Ensure the infrastructure solutions are secure, reliable, and optimized for performance.
  • Develop and maintain documentation for infrastructure processes and configurations.
  • Conduct regular assessments and audits to ensure compliance with industry standards.
  • Implement automation and orchestration solutions to streamline infrastructure management.
  • Monitor and analyze infrastructure performance to identify areas for improvement.
  • Solve and resolve complex infrastructure issues in a timely manner.
  • Stay updated with the latest trends and advancements in ServiceNow technologies.
  • Participate in code reviews and provide constructive feedback to team members.
  • Contribute to the continuous improvement of infrastructure development processes. Qualifications:
  • Possess extensive experience with ServiceNow HRSD and Now Platform.
  • Demonstrate proficiency in ServiceNow ITOM, GRC, and Security Operations.
  • Have a strong understanding of ServiceNow CMDB and CSDM.
  • Show expertise in ServiceNow ITSM and ITAM.
  • Experience with ServiceNow App Engine and Cloud Observability is highly desirable.
  • Familiarity with ServiceNow Financial Services and Healthcare modules is a plus.
  • Knowledge of ServiceNow Virtual Agent and UI Builder is beneficial.
  • Strong problem-solving skills and ability to troubleshoot complex issues.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and commitment to quality.

Certification(s) Required: CERTIFIED IMPLEMENTATION SPECIALIST - SERVICENOW HRSD, CERTIFIED SYSTEM ADMINISTRATOR - SERVICENOW

Applications will be accepted until 8/30/2024.

The annual salary for this position is between $100,000.00 – $117,000.00 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Original job Business Process Consultant/Principal Infra Developer - ServiceNow HRSD posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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