Senior AI Solutions Consultant - Federal Government (DoD)

Description

At ServiceNow, we are redefining how the world works through innovative AI solutions. As a Senior Solution Consultant, you will be part of our Americas team, focusing on supporting US Federal Government customers in transforming their operations with AI and automation. This role requires an entrepreneurial spirit and a passion for co-creating solutions that expand ServiceNow’s presence in the Intelligent Automation and Generative AI market.

Compensation and Benefits

• Base pay ranging from (165,825 to )273,675, plus equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan and family leave programs

Why you should apply for this position today

This is an exceptional opportunity to join a dynamic team at ServiceNow, a recognized leader in the tech industry. You will have the chance to work on cutting-edge AI solutions that make a real difference in how organizations operate. Your contributions will directly impact the future of intelligent automation, and you will be part of a company that values innovation and inclusivity.

Skills

• 10+ years of pre-sales solution consulting, sales engineering, or technology consulting experience
• 5+ years of hands-on experience with REST APIs and SaaS integrations
• 3+ years of technical experience with deep learning or machine learning models
• Strong understanding of AI fairness, privacy, governance, and security best practices
• Excellent presentation skills for both technical and non-technical audiences
• Familiarity with applied AI concepts such as RAG and MLOps
• Experience with Python, Javascript, and cloud-based application deployment architectures

Responsibilities

• Partner with the sales team to drive and close AI opportunities
• Provide demonstrations of ServiceNow’s AI-powered solutions
• Scope and deliver proofs-of-concept/value engagements
• Conduct enablement sessions for field Solution Consultants and Account teams
• Influence the roadmap for ServiceNow AI and Automation solutions
• Shape the go-to-market strategy for Generative AI solutions
• Address business and technical challenges using AI products

Qualifications

• Active TS/SCI with Polygraph clearance
• US citizenship is required
• Understanding of agency missions and prior experience selling to government agencies
• Ability to understand business drivers for using AI and Automation technologies
• Strong problem-solving skills and innovative mindset

Education Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field

Education Requirements Credential Category

• Bachelor’s degree or equivalent experience

Experience Requirements

• At least 10 years of relevant experience in solution consulting or sales engineering
• Proven experience in AI and automation technologies
• Experience with ServiceNow’s Predictive/Task Intelligence and AI Search

Why work in Washington, DC

Washington, DC is a vibrant city known for its rich history, diverse culture, and strong presence in government and technology sectors. Living and working in DC provides access to numerous professional opportunities, a dynamic social scene, and a chance to engage in meaningful work that impacts the nation. The city offers a unique blend of cultural experiences, educational institutions, and a thriving tech ecosystem, making it an attractive place for career growth and personal development.