Service Now Developer | ServiceNow Developer | ServiceNow

Title- ServiceNow Developer

Start Date: ASAP

Shift: Typically 8 am – 5 pm, Mon-Fri, Variable on Needs

Location: Remote

Job Overview:

We are seeking a ServiceNow Developer on a contract basis to join our Information Services team. This position is intended to provide essential support while our internal developer is dedicated to a strategic internal project. The contracted ServiceNow Developer will focus on "Keep The Lights On" (KTLO) activities, ensuring the stability and ongoing functionality of our ServiceNow platform.

Key Responsibilities:

• Provide day-to-day support for the ServiceNow platform, including incident troubleshooting and resolution.

• Perform basic form and workflow development to maintain and enhance platform functionality.

• Assist with regular updates and maintenance tasks to ensure optimal performance and reliability of the platform.

• Collaborate with the internal team to understand requirements and deliver basic configurations and customizations as needed.

• Document changes and maintain up-to-date records of development activities.

Required Skills and Experience:

• Proven experience as a ServiceNow Developer, with a focus on platform administration, incident resolution, and basic development tasks.

• Familiarity with ServiceNow modules, including but not limited to Incident Management, Request Management, and basic Workflow Development.

• Ability to perform basic script writing and form configuration in the ServiceNow platform.

• Strong problem-solving skills, with the ability to work independently and manage multiple tasks simultaneously.

• Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Previous experience in a contract or consulting role, supporting ServiceNow environments.

• Knowledge of ITIL processes and IT Service Management (ITSM) principles.

Employee Benefits:

At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

· Four options for Medical Insurance

· Dental and Vision Insurance

· 401k Contributions

· Critical Illness Insurance

· Voluntary Permanent Life Insurance

· Accident Insurance

· Other Employee Perks.

You are eligible to avail of Employee Care Benefits. If you choose to avail, depending on the plan that you opt for, the cost of insurance/benefits amount/premium will be deducted from your pay.

EEO Employer

LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.