ServiceNow Developer

ServiceNow Developer

Full time

Remote with up to 10% travel

Our client is seeking an experienced ServiceNow Developer. The successful candidate will be responsible for designing, developing, and implementing ServiceNow solutions across various modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and the Integration Hub. This role requires a deep understanding of ServiceNow architecture, best practices, and integration capabilities. Will be responsible for the Implementation and optimization of ServiceNow Project Portfolio Management (PPM) processes, including project planning, resource management, demand management, and portfolio reporting in the future.

Your Impact:

• Design and develop ServiceNow applications and customizations to meet business requirements, following best practices and industry standards.
• Implement and configure ITSM processes, including Incident Management
• Problem Management, Change Management, and Service Catalog
• Design and implement ITOM solutions, such as Event Management, Discovery Orchestration, and Cloud Management
• Develop and maintain ITAM processes, including Hardware Asset Management, Software Asset Management, and License Management
• Integrate ServiceNow with third-party systems using Integration Hub, ensuring seamless data exchange and synchronization
• Collaborate with cross-functional teams, including business analysts, project managers, and subject matter experts, to gather requirements and align solutions with business objectives
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance
• Ensure the quality and performance of ServiceNow solutions through testing, debugging, and optimization
• Provide technical guidance, mentoring, and knowledge transfer to junior team members
• Stay up-to-date with the latest ServiceNow releases, features, and best practices, and recommend improvements and upgrades

Successful Candidates will have:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
• Minimum of 5 years of experience in ServiceNow development and implementation, with a strong focus on ITSM, ITOM, ITAM, and Integration Hub.
• Certified ServiceNow System Administrator at a minimum. Additional certifications a strong plus
• Proficient in ServiceNow scripting languages (JavaScript, AngularJS, HTML, CSS, etc.) and ServiceNow application development best practices.
• Experience with ServiceNow integrations, including REST APIs, SOAP, and other integration methods
• Strong understanding of IT Service Management, IT Operations Management, and IT Asset Management processes and best practices.
• Ability to work in a fast-paced, agile environment and manage multiple priorities effectively
• Experience in project management, requirements gathering, and stakeholder management is a plus
• Prior experience with Implement and optimize ServiceNow Project Portfolio Management (PPM) processes, including project planning, resource management, demand management, and portfolio reporting preferred

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.