ServiceNow FSO Consultant (Financial Module)

Job Title ServiceNow FSO Consultant

Job Location Saint Paul, MN [Onsite Work]

Duration 12 Months [Potential Extensions]

Job Description

• Hands on experience implementing ServiceNow ITSM FSO module.
• Strong experience with Customer Service Management (CSM).
• Experience working client and server APIs like GlideDialogWindow, GlideForm, GlideAgreegate, GlideRecord etc.
• Design solution and suggest technical best practices.
• End to end guidance and review of FSO implementation and customizations in ServiceNow
• Participate in requirement gathering, meetings, and providing inputs to developers based on technical specifications.
• As this is a customer facing onsite role, need strong oral and written communication skills.
• Insurance domain knowledge will be a strong plus.

Certifications

• ServiceNow administration certification
• ServiceNow implementation specialist certification FSO ITSM various tracks
• ServiceNow Master Architect Certification (Optional good to have)