ServiceNow FSO Consultant (Financial Module)

Droisys

Droisys

St Paul, MN

Posted 25 days ago


Job Title ServiceNow FSO Consultant

Job Location Saint Paul, MN [Onsite Work]

Duration 12 Months [Potential Extensions]

Job Description

  • Hands on experience implementing ServiceNow ITSM FSO module.
  • Strong experience with Customer Service Management (CSM).
  • Experience working client and server APIs like GlideDialogWindow, GlideForm, GlideAgreegate, GlideRecord etc.
  • Design solution and suggest technical best practices.
  • End to end guidance and review of FSO implementation and customizations in ServiceNow
  • Participate in requirement gathering, meetings, and providing inputs to developers based on technical specifications.
  • As this is a customer facing onsite role, need strong oral and written communication skills.
  • Insurance domain knowledge will be a strong plus.

Certifications

  • ServiceNow administration certification
  • ServiceNow implementation specialist certification FSO ITSM various tracks
  • ServiceNow Master Architect Certification (Optional good to have)
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