ServiceNow FSO Consultant (Financial Module)
Droisys
St Paul, MNPosted 25 days ago
Job Title ServiceNow FSO Consultant
Job Location Saint Paul, MN [Onsite Work]
Duration 12 Months [Potential Extensions]
Job Description
- Hands on experience implementing ServiceNow ITSM FSO module.
- Strong experience with Customer Service Management (CSM).
- Experience working client and server APIs like GlideDialogWindow, GlideForm, GlideAgreegate, GlideRecord etc.
- Design solution and suggest technical best practices.
- End to end guidance and review of FSO implementation and customizations in ServiceNow
- Participate in requirement gathering, meetings, and providing inputs to developers based on technical specifications.
- As this is a customer facing onsite role, need strong oral and written communication skills.
- Insurance domain knowledge will be a strong plus.
Certifications
- ServiceNow administration certification
- ServiceNow implementation specialist certification FSO ITSM various tracks
- ServiceNow Master Architect Certification (Optional good to have)
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