Job Summary:

The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams managing complex program, projects. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements on the Service Now platform. The ideal candidate has strong project/program management, business and financial aptitude, analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex data-centric problems.

Job Description:

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Ability to develop a project plan, identify key internal and/or external resources required to make the project successful.
• Direct and monitor project activity and oversee the creation of project documentation and work with business to identify and analyse the core project needs and deliverables.
• Coordinate and facilitate meetings and working session activities to identify project goals, schedule, impacted processes and procedures to foster cooperation and collaboration from the project team.
• Act as liaison among business and technical stakeholders to elicit, anticipate, translate, analyse, communicate and validate requirements for changes to business processes, policies, information, and information systems.
• Facilitate change management of requirements, determine schedule impacts, and manage a project log of risks, issues and decisions.
• Coordinate reviews and sign-offs with stakeholders to ensure the documentation accurately portrays the business need including acceptance criteria. Conduct periodic process reviews to clarify and document work.
• Act as an internal quality control check for the project; Manage ongoing quality control and participate in quality issue resolution.
• Delegate tasks and responsibilities to appropriate personnel - Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Manage and ensure timelines throughout project plan, including sprint cycles to ensure project milestones are met and product delivered within agreed upon and acceptable time constraints.

Profile Description:

• 8-10 Years of overall IT experience of which for the past minimum 4 years in to Project Management
• Establish and maintain effective communications with team members and client stakeholders.
• Project Planning, Timeline management and reporting
• Should be familiar to work in Agile Scrum methodology, Waterfall or Hybrid
• Work with the Scrum team to document the current setup, findings and scope for improvement which helps in aligning priorities with Objectives.
• Drives the deliverables through Release Management framework
• Exposure to different on premise and cloud solutions sets such as ServiceNow, BMC, HP, Microsoft
• Have interpersonal, decision making and excellent communication skills.
• Experience using the project management tools like ServiceNow SPM, JIRA, Scrum board
• Excellent verbal and written communication, presentation skills.
• Highly motivated individual who is eager to succeed and become part of a rapidly growing company.
• Ability to work with global teams.
• Demonstrate an awareness of Best Practices in the industry.

Desired Credentials / Knowledge:

• PMP Certification
• Certified SCRUM Master
• ITIL Certified

We are Mindsprint!

A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients.

Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives.

Awards bagged in the recent years:

• Best Shared Services in India Award by Shared Services Forum – 2019
• Asia’s No.1 Shared Services in Process Improvement and Value Creation by Shared Services and Outsourcing Network Forum – 2019
• International Innovation Award for Best Services and Solutions – 2019
• Kincentric Best Employer India – 2020
• Creative Talent Management Impact Award – SSON Impact Awards 2021
• The Economic Times Best Workplaces for Women – 2021 & 2022

• SSFExcellenceAward for Delivering Business Impact through Innovative People Practices – 2022

For more info:

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