Senior ServiceNow Specialty Engineer (BCM)/Business Analyst_

Title: Senior Specialty ServiceNow Software Engineer (BCM) / Senior ServiceNow Business Analyst

JobID #: 24-00609 / 395514

Company: Established US Bank

Position Type: Direct Placement

Location: Des Moines, IA, Minneapolis, MN or Westlake (Dallas suburbs), TX, or Charlotte, NC.

Description:

Senior Specialty Engineer-395514

Sr. ServiceNow Business Analyst

• *This position is eligible for Visa sponsorship**
• *Must have BCM experience**

Applicants must be able to work hybrid schedule (3 days/week onsite at anyone of the following Job Locations, rest of 2 days /week can be remote)

1525 W W T Harris Blvd., Charlotte, North Carolina 28262

1301 Solana Blvd., Westlake (suburb of Dallas Fort Worth), Texas 76262

550 S. 4th St., Minneapolis, MN 55415

801 Walnut St, Des Moines, IA 50309

Our client, a leading National Bank is seeking a Senior Specialty ServiceNow Software Engineer to support the Enterprise Business Resiliency (EBR) line of business within the Enterprise Function Technology (EFT) group.

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for the Bank’s Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

In this role, you will:

• Lead or participate in complex initiatives on selected domains
• Assure quality, security and compliance for supported systems and applications
• Serve as a technical resource in finding software solutions
• Review and evaluate user needs and determine requirements
• Provide technical support, advice, and consultation with the issues relating to supported applications
• Create test data and conduct interfaces and unit tests
• Design, code, test, debug and document programs using Agile development practices
• Understand and participate to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Conduct research and resolve problems in relation to processes and recommend solutions and process improvements
• Assist other individuals in advanced software development
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 + years of ServiceNow Software Engineering experience (new development and support)
• 2+ years of experience with either ServiceNow Business Continuity Module (BCM), Common Services Data Model, and/or custom workflows
• Strong understanding of ITSM, ITIL, and/or CMDB

Desired Qualifications:

• 2+ years of Agile delivery experience
• Ability to work independently and as part of a scrum team to design, implement, and support IT solutions to business needs
• Proven experience as a ServiceNow Developer with a focus on Design & development of ServiceNow Custom applications
• Strong understanding of ITSM, ITIL, and/or CMDB
• Preferred expertise with integrations and Integration Hub
• Strong exposure to ServiceNow portal development
• ServiceNow System Administrator Certification (CSA) and Certified Application Developer (CAD)

Remarks:

• This position is eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Must be able to work on-site at any of the listed locations
• Relocation assistance is not available for this position

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The salary is just one component of the compensation package offered to candidates.

$120400 - $150000/year

Benefits

The Bank provides eligible employees with a comprehensive set of benefits, many of which are listed below.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement