Senior ServiceNow Developer

Description

Learn what makes QTS a unique place to grow your career! The ServiceNow Developer plays a key part in configuring, customizing, and extending the ServiceNow platform to meet the ever-evolving needs of our business. You will collaborate closely with various departments to understand their challenges and develop innovative solutions that streamline workflows and improve efficiency. This role is very hands-on and is a senior expert within the ServiceNow team. Expectations for this role are that the individual delivers new code and application configurations within a formalized Software Development Lifecycle (SDLC). This individual will also foster an environment of mature code development and release and build a strong CI/CD pipeline.

Company Culture and Environment

QTS is built around the core values of integrity, character, and trust. We prioritize family, faith, and community involvement while leading with strong, honorable, and principled behavior. Our culture encourages collaboration and innovation, fostering an environment where employees can thrive.

Career Growth and Development Opportunities

At QTS, we are committed to continuous learning and development, providing training and mentorship for lower-level team members. Employees are encouraged to invest in their growth and explore various career advancement opportunities within the organization.

Detailed Benefits and Perks

This role is also eligible for a competitive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan with matching contributions
• Flexible spending and HSA accounts
• Paid holidays and paid time off
• Paid volunteer days
• Employee assistance program
• Tuition assistance and parental leave
• Military leave assistance and QTS scholarship for dependents
• Wellness program and more
• Bonus eligible

Compensation and Benefits

This role offers a competitive salary and an excellent benefits package designed to promote work-life balance and support our employees’ overall well-being.

Why you should apply for this position today

Joining QTS provides a unique opportunity to work in a dynamic environment that is redefining what it means to be a data center provider. You will be part of a team that is committed to innovation and excellence, empowering you to make a real impact in the tech industry.

Skills

• Proven experience as a ServiceNow developer (minimum 5 years)
• Strong understanding of the ServiceNow platform, including ServiceNow Development Studio and scripting languages (GlideScript, UI Script)
• Experience with ServiceNow modules (e.g., Incident Management, Change Management, Problem Management, Integration Hub)
• Experience with web development technologies (e.g., HTML, CSS, JavaScript)
• Proven experience in Integration Hub and Rest API
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team
• Passion for continuous learning and staying up to date with the latest ServiceNow advancements
• Expert in SDLC and Certified ServiceNow Administrator

Responsibilities

• Design, develop, and implement custom applications and workflows on the ServiceNow platform
• Collaborate with business stakeholders to gather requirements and ensure solutions align with business needs
• Configure and customize existing ServiceNow modules
• Integrate ServiceNow with third-party applications
• Develop and maintain high-quality, secure, and well-documented code
• Conduct thorough testing to ensure functionality and performance of ServiceNow applications
• Troubleshoot and resolve technical issues related to the ServiceNow platform
• Stay up to date on the latest ServiceNow features and functionalities
• Provide training and support to end-users on ServiceNow applications

Qualifications

• Strong experience in ServiceNow development and configurations
• Excellent communication skills, both verbal and written
• Strong analytical capabilities
• Ability to work independently and collaboratively

Education Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Education Requirements Credential Category

• Relevant certifications such as Certified ServiceNow Administrator or Certified ServiceNow Application Developer are preferred

Experience Requirements

• Minimum of 5 years of experience in ServiceNow development
• Experience working in a data center environment or other relevant critical process environment is a plus

Why work in Suwanee, GA

Suwanee offers a blend of suburban comfort and urban convenience, with access to various cultural and recreational amenities. The city is known for its parks, family-friendly atmosphere, and strong sense of community, making it a great place to live and work. Additionally, its proximity to major metropolitan areas provides ample opportunities for career growth.