Software Architect (ServiceNow Lead/Architect) - FULLTIME

Tanisha Systems, Inc
Franklin, WIPosted 28 days ago
Service Now Architect or Lead
Franklin, Milwaukee, WI (ONSITE)
FULLTIME
Qualifications Education:
- Bachelor’s Degree in Computer Science, Information Technology, or a related field. A Master’s degree is a plus.
Experience:
-
Minimum of 5 years of professional IT experience with at least 2+ years of hands-on experience with ServiceNow.
-
Demonstrated experience in implementing and managing ServiceNow ITSM, ITOM, and ITBM modules.
-
Strong experience with ServiceNow scripting, including JavaScript, GlideScript, and AngularJS.
-
Proven track record in integrating ServiceNow with other enterprise systems and applications using APIs, web services (REST/SOAP), and other integration methods.
-
Extensive experience in custom application development on the ServiceNow platform.
Programming Skills:
-
Proficiency in JavaScript and its use within the ServiceNow platform.
-
Experience with GlideScript to manipulate ServiceNow data.
-
Knowledge of AngularJS for creating custom ServiceNow widgets and user interface components.
-
Familiarity with other programming languages such as Python, Java, C#, or Ruby is a plus.
-
Strong understanding of front-end technologies like HTML, CSS, and Bootstrap, which are essential for customizing ServiceNow portals.
-
Experience in data transformation techniques and ETL processes.
Skills:
-
Advanced understanding of ITIL/ITSM processes and practices to integrate them effectively within ServiceNow solutions.
-
Excellent problem-solving skills and a proactive approach to identifying and mitigating issues.
-
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
-
Ability to design and document end-to-end technical solutions for complex business requirements.
-
Experience with SQL and relational databases for querying and reporting purposes.
-
Familiarity with version control systems like Git for managing code.
-
Certification(s) in ServiceNow, such as Certified System Administrator or Certified Application Developer, are highly desirable.
-
Familiarity with Agile/Scrum methodologies for project management, including the use of tools like Jira or Azure DevOps.
-
Knowledge of cloud platforms such as AWS, Azure, or Google Cloud is a plus.
Preferred Qualifications
-
Experience with advanced ServiceNow modules such as HR Service Delivery, Security Operations, or Governance, Risk, and Compliance (GRC).
-
Experience with ServiceNow Performance Analytics and reporting.
-
Background in developing and maintaining ServiceNow catalog items, workflows, and custom integrations.
-
Experience in designing and implementing automated test scripts to ensure ongoing platform quality and stability.
