Axle Informatics Platform Engineer

Axle Informatics

Axle Informatics

Rockville, MD

Posted 10 days ago


About the Job:

We are seeking a highly skilled ITSM ServiceNow Developer to join our team at Axle Informatics. The ideal candidate will have 5+ years of experience working with ServiceNow, including configuring an ITSM service catalog. This role involves collaborating with the project manager to establish timelines, specifications, and budget.

The successful candidate will also be responsible for determining problem areas within the current framework and recommending solutions. Additionally, they will develop processes with ServiceNow that improve user access and navigation, implement and monitor changes to ensure a smooth transition, conduct staff training on new procedures, provide regular updates on project status to stakeholders, and troubleshoot issues and perform bug fixes for clients and end-users.

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