ServiceNow IT Specialist

QAAgility Technologies
Pune, Maharashtra, IndiaPosted 10 days ago
Job Title: Junior ITSM Developer - ServiceNow
Overview: QAAgility Technologies is a leading provider of IT service management solutions, leveraging the power of ServiceNow to deliver exceptional results to our clients. We are seeking a skilled Junior ITSM Developer to join our team and contribute to the design, development, and implementation of ITSM applications on the ServiceNow platform.
Responsibilities: The successful candidate will be responsible for:
- Designing and developing ITSM solutions on ServiceNow, including Incident, Problem, Change, and Configuration Management.
- Testing and deploying ITSM applications on ServiceNow.
- Collaborating with stakeholders to gather requirements and design solutions.
- Troubleshooting and resolving technical issues related to ServiceNow applications.
- Participating in code reviews and ensuring adherence to coding standards.
- Staying up-to-date with new features and best practices in ServiceNow.
Requirements: To excel in this role, you will need:
- At least 1 year of experience in ITSM development, preferably on ServiceNow.
- Strong knowledge of ServiceNow ITSM modules, including Incident, Problem, Change, and Configuration Management.
- Experience with ServiceNow development tools, including Scripted API, Business Rules, and Client Scripts.
- Strong understanding of ITSM processes and best practices.
- Excellent problem-solving skills and attention to detail.
- Good communication and collaboration skills.
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