ServiceNow Technical Lead

Job Description

ECS is seeking a ServiceNow Technical Lead to work remotely.

We are currently seeking a strong ServiceNow Technical Lead/Senior Developer who is responsible to optimize, transform, and ensure Organizations are efficient and effective across the ServiceNow platform.

A Technical Lead will lead end to end ServiceNow implementation project development teams and own project delivery goals.  This Technical lead will leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.  Also, as a Technical Lead, you will be required to organize and prioritize the development teams efforts, interface with client stakeholders. The Technical Lead is required to provide expert-level support and technical mentoring to internal and external stakeholders.

Salary Range: $150,000-$175,000

Required Skills

General Description of Benefits

• Must be a US Citizen with the ability to pass an extensive federal government e-QIP background check.
• 3+ years; ServiceNow Technical Lead experience
• 7+ years; ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
• Deep functional and technical knowledge of the ServiceNow configuration and implementation
• Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects
• Knowledge of JavaScript or similar scripting language
• Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
• Experience building and coding Configuration Management Databases (CMDB)
• Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
• Expert knowledge of relational databases

Desired Skills

Certifications

• Active DOD Secret clearance
• ITIL v3/v4
• At least 2 ServiceNow Certified Implementation Specialist certifications
• Knowledge of remote administration via SSH, SNMP, WMI or PowerShell
• Knowledge of systems and network performance and availability monitoring and analysis as well as configuration management

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.