Lead ServiceNow Developer

We are looking for a passionate and experienced Lead Software Developer to join our dynamic team. The ideal candidate will bring hands-on expertise in ServiceNow, advanced JavaScript skills, and a solid understanding of DevOps practices. In this role, you will drive software design projects, perform peer reviews, mentor a team of developers, and play a key role in our AI integration initiatives. This position requires a balance of strategic leadership and practical execution.

Responsibilities:

• Lead the design and development of scalable applications and ServiceNow solutions.
• Collaborate with stakeholders to define technical requirements and guide architectural decisions.
• Mentor and guide development teams, promoting best practices in clean code, design patterns, and secure coding.
• Conduct code reviews and provide actionable feedback to maintain quality and consistency.
• Champion DevOps practices, including CI/CD pipelines, automated testing, and containerized deployments.
• Manage integrations between ServiceNow and other enterprise systems.
• Drive AI/ML initiatives by integrating AI services into platforms and developing intelligent automation solutions.
• Ensure adherence to performance, security, and compliance standards.
• Stay informed about emerging technologies and trends to drive innovation in development practices.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years of software development experience, including 2+ years in a lead or senior role.
• Extensive experience with ServiceNow development (e.g., Workflows, Catalogs, IntegrationHub, CMDB).
• Proficiency in JavaScript (ES6+) and ServiceNow scripting APIs.
• Strong understanding of DevOps principles, including CI/CD tools (e.g., Jenkins, GitHub Actions), containerization (Docker), and Infrastructure as Code.
• Expertise in software design, architecture, and leading development teams.
• Familiarity with AI/ML tools and frameworks (e.g., TensorFlow, OpenAI, Azure Cognitive Services).
• Knowledge of architectural models, including domain-driven design, microservices, event-driven, and micro-frontend architectures.
• Excellent communication and collaboration skills across teams.

Preferred Qualifications:

• ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM).
• Experience with modern web technologies like React or Node.js.
• Familiarity with Agile/Scrum methodologies.
• Hands-on experience implementing AI-driven workflows or chatbots within enterprise platforms.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses, and equity.