ServiceNow CMDB Governance Manager

ServiceNow CMDB Governance Lead

The successful candidate will be responsible for leading the development of architectural and technical standards and best practices for the CMDB, ensuring its effective management and maintenance. This includes developing, documenting, and implementing CI data governance processes and procedures to effectively manage CI data.

Main Responsibilities:

• Develop, document, and implement CI data governance processes and procedures to effectively manage CI data
• Ensure the quality of the CMDB data is maintained and target metrics are established and met, resolving issues in a timely manner
• Proactively identify CI classes, attributes, and relationship types that are required
• Provide leadership when implementing new requirements on the Now Platform
• Contributing to the governance processes