ServiceNow ITOM/ITAM Platform Architect

Expertise Sought: ITOM/ITAM Architecture We are seeking an experienced ServiceNow ITOM/ITAM Architect to lead the technical solution and implementation of ITOM/ITAM projects. As a highly skilled professional, you will provide consultative guidance to customers and design overall solutions based on ServiceNow and industry-specific best practices.

• *Key Responsibilities:**
• Serve as primary technical point-of-contact for projects
• Act as key interface between the development team and the customer
• Define technical solutions for architecture and design that are aligned with clients' business problems and ServiceNow ITOM/ITAM implementation best practices
• Co-lead requirements gathering workshops with Business Functional team members to provide technical guidance and assist with capturing necessary business, functional, and technical requirements
• Collaborate with Business Functional team members to write and estimate stories
• Oversee developers' work and own overall quality and delivery of development
• Capable of executing hands-on development for stories that cannot be delegated
• Responsible for sprint demos, delivery of additional development artifacts, and documentation, as well as knowledge transfer activities
• Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges
• *What We Offer:**
• A robust benefits package designed with your needs in mind
• Opportunities for growth and development
• A dynamic and collaborative work environment