ServiceNow Consultant

ServiceNow Technology Engineer

Hybrid

Contract

Position Location: Hybrid - 3 days in office, 2 remote REQUIRED

• Pittsburgh, PA
• Dallas, TX
• Strongsville, OH
• Birmingham, AL
• Phoenix, AZ

Must Have: Level 3 - 8+ years experience

• ITOM & Discovery Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors
• Service Graph & Mapping Experience in Service Mapping Implementation, CI Relationship Management
• Configurations Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists
• Integration & Automation Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk
• Performance Analytics Design & Implementation of Dashboard, Reports
• ITSM Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management
• Migration & Upgrade ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances
• Service Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience

Flex Skills: ServiceNow Strategic Portfolio Management (SPM) Experience in below modules;

• Policy & Compliance management
• Risk Management
• Audit Management
• Cyber Security Executive Dashboard
• Continuous Auth & Monitoring Workspace
• Regulatory Change Management
• Use Case Accelerators
• GRC Metrics
• GRC Compliance Case Management