ServiceNow Developer

• This is a hybrid position with 2 days/week onsite
• We are not considering Corp-to-Corp (C2C) arrangements for this position

Description:

• ServiceNow Developer is responsible for collaborating with commonwealth personnel with the ITSM bureau across the clients’ bureaus, System Specialists SMEs, and Suppliers.
• The Product Specialist will work closely with Process Owner Business Analysts ServiceNow Administrators and other ServiceNow Developers within the client.
• Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.

Responsibilities:

• Design develop and implement ServiceNow applications and integrations.
• Customize core ITSM applications such as Incident Problem Change Request and CMDB.
• Develop and maintain custom applications/modules using ServiceNow Studio.
• Create workflows business rules client scripts UI policies/actions and automated tasks.
• Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
• Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
• Develop reports dashboards and performance analytics widgets.
• Perform code reviews unit testing and maintain code quality and security.
• Maintain documentation on configurations customizations and system architecture.
• Documents all work for future reference.
• Able to work in a team environment.
• Able to communicate effectively orally and in writing.
• Participate in Agile/Scrum development cycles and sprints.

Required Skills/Knowledge/Experience:

• Hands-on ServiceNow development experience, Required 5 Years
• Bachelor's degree in computer science, Information Systems, or related field., Required
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices., Required
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay)., Required
• Familiarity with Agile/Scrum methodologies., Required
• ServiceNow Certified System Administrator (CSA), Required
• ServiceNow Certified Application Developer (CAD), Required
• ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery), Desired
• Experience with Automated Test Framework (ATF), Desired
• Exposure to ServiceNow App Engine and Flow Designer., Desired
• Understanding of CMDB and Discovery., Desired
• Knowledge of Employee Service Portal and custom widget development, Desired

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

AC