ServiceNow Software Engineer

Role: ServiceNow Software Engineer

Location: Jackson, MI (Onsite)

Duration: 12 months

Rate: Market

Duties:

· Build, implement and maintain ServiceNow Modules.

· Perform analysis and refine system requirements and designs.

· Ensure the rigorous application of information security/ information assurance policies, principles, and practices to the delivery of ServiceNow.

· Promote ServiceNow Update Sets.

· Build complex ServiceNow workflows, catalog items.

· Participate in design and code reviews for other members of the development team.

· Support complex integrations to and from ServiceNow.

· Identify, develop, deploy, and provide post implementation support of infrastructure and or application technologies to support the company's business requirements.

· Applies principles, methods, and procedures for designing, developing, optimizing, and integrating new and/or reusable systems components.

· Perform prototyping, design, development, testing, debugging, documentation and implementation of software applications in an Agile environment.

· Work with a cross functional team to implement and delivery that include Agile methodologies.

Skills:

· Must have experience with JavaScript and HTML.

· Must have experience creating ServiceNow update sets and workflows, promoting and testing through multiple instances and into production.

· ServiceNow build and maintenance experience is preferred for the following ServiceNow Modules:

· IT Service Management – Incident, Change, Problem, Asset, Release and Discovery Modules

· Customer Service Management Module

· IT Operations Management – Event Management and Discovery Modules

· IT Business Management – Demand Module

· Software Asset Management Module

· Security Operations – Vulnerability Response Module

· Intelligent Apps – Automated Testing Framework Module

· Knowledge Management, Service Portals, CMDB, Service Catalog and Analytics

· Experience with complex integrations including VeraSmart, SAP, and Clarity.

· Experience working with APIs (inbound/outbound).