Servicenow PM

ServiceNow Technical Delivery Manager

Santa Clara, CA – Onsite – Hybrid

12+ months contract

ServiceNow Technical Delivery Manager - Deep knowledge of overall ServiceNow Platform, able to work across platform with various stakeholders.

Primary Skill – expertise in ITOM/Discovery, CMDB, CSDM

Responsibilities may include the following

• Provides direction & oversight, server as an escalation point to resolve any issues.

• Plan & Defines Project Scope, establishing measurable goals

• Establishes Project timelines and delivers project on schedule, within budget

• Manage risk & opportunities

• Taks ownership of issues and works towards resolution

• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

• Facilitate productivity by ensuring that the team has tools to succeed.

• Find and work to remove development and project roadblocks; motivates the development team and keep them excited to move forward; protects the team from outside distractions.

Skills may include following

• Deep knowledge of overall ServiceNow Platform and various ServiceNow Modules, Products

• Knowledge in ServiceNow Architecture

• Understand the business needs and the needs to standardize processes, and build this into the design

• Highly organized and inherent ability to multi task

• Team leader and consensus builder

• Excellent communicator

• Ability to rapidly identify and resolve issues

• Possess sound technical foundation and working knowledge of ServiceNow platform & applications

• Gather & evaluate user requirements

Nitesh Jaiswal | Tekgence Inc

Linkedin:- linkedin.com/in/nitesh-jaiswal-a378b5222

Direct: 469-421-5604 , Ext- 218 - nitesh.j@tekgence.com

6655 Deseo Dr, Suite 104,Irving, TX , 75039 - www.tekgence.com