ServiceNow Technical Specialist
Devfi
Sacramento, CAPosted 24 days ago
ServiceNow Technical Specialist
Sacramento, CA
12 Months
Onsite role.
Qualifications:
- ServiceNow Public Sector Digital Services (PSDS) Implementation Experience (enterprise scale deployments of PSDS and total number of certified PSDS practitioners)
- Experience implementing secure and scalable PHI-sensitive applications.
- Experience implementing customer support case management solutions on ServiceNow Platform using PSDS
- Experience leading migration of existing ServiceNow instance from ServiceNow Commercial Cloud to the FedRAMP Government Community Cloud (GCC)
- Experience integrating ServiceNow with other enterprise systems (e.g., HRMS, SoftPhone, Customer Portals, etc.)
- Experience leading migration of legacy system data onto ServiceNow platform
Desired Qualifications
- Experience working and integrating with Archer GRC Tools
- Experience implementing GenAI capabilities on ServiceNow Platform to drive customer support efficiencies
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