UI UX Designer (Remote LATAM)

About Us:

AltiaTek is a ServiceNow Partner delivering custom implementations, remote administration, and ongoing managed services. 

Job Summary:

We are seeking a talented and creative UX/UI Designer with front-end development skills and experience working with ServiceNow. 

This role will support the design and development of our customer portal, which empowers users with self-service capabilities, providing on demand access to tools, support, and information. 

The ideal candidate blends design expertise, development knowledge, and practical experience working within ServiceNow to deliver seamless digital experiences. 

Responsibilities:

• Design enhancements and new features that improve the self-service experience 

• Develop designs into responsive, accessible fron-tend code 

• Work with development teams to implement UX/UI enhancements within ServiceNow, ensuring consistent styling and optimal user experiences 

• Work closely with cross-functional teams in an agile environment to ensure smooth handoff and implementation of design solutions 

• Handling multiple clients/projects (consulting services) 

Qualifications:

• Bachelor’s degree in computer science or related****

• 3-5 years of experience front-end and design tools (UI/UX, ServiceNow, Figma, InVision, Figjam, Maze, HTML,CSS,JavaScript)

• Hands-on experience with front-end development

• Experience designing and developing within ServiceNow

• Understanding of WCAG 3.0 and accessibility best practices for web services

• A solid understanding of UX principles, self-service flows, and customer-centric design

• Excellent problem-solving, communication, and collaboration skills

• Experience working within agile or iterative development cycles