Senior Cloud-Based IT Solutions Developer

ServiceNow CMDB Associate 2

We are seeking a highly motivated and enthusiastic Fresh Graduate with a passion for technology to join our team as a ServiceNow Developer & Administrator. This is an excellent opportunity for a recent graduate to launch their IT career, gain hands-on experience with a leading cloud-based platform, and develop a diverse skillset in both ServiceNow development and administration.

The ideal candidate will have a strong foundational understanding of IT concepts, including software development principles, database concepts, and network fundamentals. Familiarity with web technologies such as HTML, CSS, and JavaScript is a plus. Exposure to or interest in cloud-based platforms and SaaS solutions is also beneficial.

Responsibilities:

• Participate in the full lifecycle of ServiceNow development, including requirements gathering, design, development, testing, and deployment.
• Assist in the configuration and customization of the ServiceNow platform, including forms, lists, workflows, business rules, UI policies, and notifications.
• Contribute to the development of custom applications and integrations within the ServiceNow environment using technologies such as JavaScript, GlideScript, and REST/SOAP APIs.
• Support the administration and maintenance of the ServiceNow platform, including user and group management, security configurations, and system updates.
• Troubleshoot and resolve ServiceNow-related issues, providing timely and effective support to end-users.
• Create and maintain technical documentation for ServiceNow configurations, customizations, and processes.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions within ServiceNow.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and a commitment to quality.
• Effective communication and interpersonal skills, with the ability to collaborate effectively within a team.

Benefits:

• Opportunity to work on cutting-edge cloud-based technologies.
• Chance to contribute to the design, build, deployment, and maintenance of ServiceNow applications and workflows.
• Professional growth and development opportunities.