Configuration Management System Developer

ITSM Development Expert

We are looking for an experienced ServiceNow Developer to join our team in a dynamic environment. The ideal candidate will have experience working with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.

The role involves supporting the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules, creating and maintaining Forms, Reports, Views, Workflows, Groups and Roles, and creating Dashboards and reporting, including scheduled reports.