Senior Field Technician - Palo Alto

Job Description And Benefits

Join us at Entegro to connect future generations!

We're a distinguished leader in Telecommunications technology, with a proven track record of driving the advancement of gigabit networks.

The Senior Field Technician will be highly organised, self-motivated and responsible for installing and basic testing of Telecommunication Equipment and Systems

The technician will be expected to work on a number of diverse projects simultaneously and meet demanding deadlines on time and on budget.

Why You Will Love It Here:

• Earn a competitive salary that reflects your experience and dedication in our innovative workplace.
• Bonus incentives that reward your hard work and boost your earnings.
• Customisable Benefits Programme where you choose what perks you want each year: choose from Additional Annual Leave, Health Insurance, Pension and Fitness / Gym Membership.
• Employee Assistance Program (EAP) to ensure expert support for your mental health & financial well-being whenever you need it.
• Income Protection and Death in Service benefits, for peace of mind and financial security.
• Constant Learning & Career Development via our Track For Talent development programme ¿ with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional.
• Company Vehicle, Fuel Card, and Daily Subsistence to streamline your commute.
• Collaborate with supportive colleagues in a professional and welcoming environment.
• Community connection, we frequently sponsor fundraisers, teams and causes that are close to our hearts.
• And finally - we recognise our teammates and celebrate our wins.
• Join our team and be part of shaping the future of network innovation!

Please Note: Only candidates permitted to work in the US will be considered for this role

Responsibilities

Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fibre and copper cable) in field environments.

Carry out Datacentre or PoP audits including all equipment, ports, caballing and general connectivity.

Conduct troubleshooting and fault isolation on optical network components.

Perform network testing, validation, and documentation of optical fibre networks.

Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment.

Work closely with customers and internal teams to deliver projects and resolve technical issues.

Maintain accurate and detailed documentation of all work performed.

Perform risk assessments prior to commencing works in the field environment

Ensure compliance with safety and industry standards while working on-site.

Participate in training and development programs to enhance technical skills ensuring that all compulsory internal and external training is up to date and current.

When required, send daily reports on progress, status and risks

Working outside of normal hours to support cutover or migration activities

Skills Required

Required Skills

• Equipment Audit
• Port Audit
• Fibre and Cable Tracing
• Fibre Traffic Identifier Tests
• Use of Visual Fault Locator
• Rack Installation
• Equipment Installation (Active and Passive)
• PDU Installation
• Cabling (CATx & Fibre)
• Labelling
• Power cable Install & Termination (DC & AC)
• Copper Cable Terminations
• Card Infills
• Equipment configuration/Software Updates
• Equipment standalone testing
• Insertion Loss Testing
• OTDR Testing
• BER Testing (Client Side)
• Basic Fault-finding
• Compiling Test Reports

Desirable Skills

• Equipment commissioning
• Wavelength adds & balancing
• Signal to Noise Ratio Testing
• Advanced Fault Finding
• CD/PMD Testing
• Able to use OSA
• DWDM Link & Span build, test and commissioning

Educational Requirements

Requirements

Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience).

Good level of practical & Hands On experience in a Telephone Exchange or Datacentre environment

Good understanding of fixed line transmission systems including DWDM & OTN

Good understanding of optical and fibre principles including attenuation, dispersion and signal loss.

Good understanding of DC and AC Power principles

Experience using Power Measuring Test Equipment including Digital Multimeters.

Ability and appetite to learn new technical concepts and technologies

Experience using fibre optic test equipment such as OTDR, Optical Power Meters, and Optical Spectrum Analysers.

Strong troubleshooting and problem-solving skills.

Willingness to travel and work in field environments.

Ability to work independently and as part of a team.

Good communication and documentation skills including MS Word, Excel & Teams

Full Clean driver's license

Desirable Vendor Experience

Ciena 6500 Packet Optical Platforms 2 Slot,7 Slot,14 Slot, 32 Slot, RLS, Coredirector, 5430, 5410, Waveserver AI, Waveserver 5

Huawei OSN 3800, OSN 6800

Nokia 1830

Infinera DTN, DTNx

Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G

Adva FSP 150, FSP 3000

Nortel Opter