ServiceNow Catalog Expert

ServiceNow Technical Lead

This role requires a strong knowledge and hands-on experience of the IT Service Management Modules and Automation Workflows.

• Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards.
• Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas.

Additional responsibilities include conducting testing, troubleshooting issues, and providing support to users of ServiceNow applications.

Qualifications include:

• 7-8 years of IT and Web Development/Front-End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API.
• ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications.