ServiceNow ITOM

Slalom
Detroit, MIPosted 19 days ago
- *Job Title:** ServiceNow ITOM / ITAM / ITSM Technical Consultant
We are seeking a skilled ServiceNow ITOM, ITAM, and ITSM technical consultant to join our team at Slalom. As a modern technology company, we pride ourselves on disrupting the market and bringing to life the art of the possible for our clients. About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. What You'll Do
Led ServiceNow ITOM, ITSM, and/or ITAM implementation workshops to deliver technical stories/requirements and design.
Minimum 7 years of ServiceNow design and development experience.
Experience in developing ServiceNow solutions and technical design documents from business requirements. Requirements
- At least two full lifecycle ServiceNow implementations in the role of a technical lead
- Certified Implementation Specialist in ITOM, ITSM, and/or ITAM
- In-depth knowledge & Hands on experience across ITOM, ITSM, and/or ITAM modules
- Demand
- Project
- Project Financials
- Resource
- Programming expertise in ServiceNow
- Demonstrated understanding of demand & project management processes
- Responsible for delivering industry and ServiceNow best practices around SPM, with strong client management experience
- Excellent communication skills
- Ability to work successfully across both business and technical stakeholders to drive design and decisions on requirements
- Experience leading solution and design across case management, knowledge management, portals, document management, and reporting
- Experience as a relationship manager and stakeholder management
- Experience contributing to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
- Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate Benefits
Slalom prides itself on helping team members thrive in their work and life. Our benefits include:
- Meaningful time off and paid holidays
- Parental leave
- 401(k) with a match
- A range of choices for highly subsidized health, dental, & vision coverage
- Adoption and fertility assistance
- Short/long-term disability
- Yearly $350 reimbursement account for any well-being-related expenses
- Discounted home, auto, and pet insurance Compensation
For this position at the Consultant level the base salary pay range is $110,000 to $203,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.
