Sr. Portfolio Manager/Tech Business Manager- ServiceNow SPM

Our client, a leading technology solutions provider, is seeking a Sr. Portfolio Manager/Tech Business Manager- ServiceNow SPM to join their team. As a Sr. Portfolio Manager, you will be part of the technology management department supporting enterprise-wide initiatives. The ideal candidate will have strong analytical skills, excellent communication abilities, and a detail-oriented mindset which will align successfully in the organization.

Job Title: Sr. Portfolio Manager/Tech Business Manager- ServiceNow SPM

Location: New York, New York or White Plains, New York (On-site 2x/week)

What's the Job?

• Oversee and manage enterprise-wide technology portfolios using ServiceNow SPM, ensuring alignment to strategic business goals.
• Analyze, track, and report on IT spend, project health, capacity, and ROI using Apptio and other reporting tools.
• Collaborate with PMOs, product owners, finance, and technology leadership to capture and align demand, prioritization, and funding allocations.
• Own the development and delivery of high-impact PowerPoint presentations and Excel-based dashboards for executive-level reporting and decision-making.
• Create and maintain portfolio roadmaps, investment plans, business cases, and performance metrics.

What's Needed?

• 10+ years of experience in portfolio management, program management, or technology business operations in enterprise environments.
• Strong experience with ServiceNow Strategic Portfolio Management (SPM)—ideally including Demand, Project, and Investment modules.
• Proven hands-on experience with Apptio for IT financial management, cost modeling, and TBM (Technology Business Management).
• Advanced PowerPoint skills—ability to build executive-level decks that communicate strategy, progress, and outcomes.
• Advanced Excel skills including pivot tables, advanced formulas, lookups, and dashboarding.

What's in it for me?

• Opportunity to lead enterprise-wide technology investment planning and execution.
• Engagement in high-impact projects that enhance transparency of spend and value realization.
• Collaboration with senior stakeholders and cross-functional teams.
• Professional growth in a fast-paced, matrixed environment.
• Contribute to the continuous improvement of portfolio management processes.