Lead Software Engineer - ServiceNow Development. Job in The Colony LilyLifestyle Jobs

Join our innovative team as a Lead Software Engineer - ServiceNow Development. In this role, you will have the opportunity to write and maintain high-quality code within ServiceNow, contributing to the enhancement of capabilities and features while improving performance and maintainability. You will play a critical part in Agile planning and implementation while guiding your team to reduce technical debt aligned with our product and technology roadmaps.

Key Responsibilities:

• Collaborate with Product Management to identify and address customer and end-user challenges by designing effective solutions.
• Propose improved processes, technology changes, and interface optimizations to enhance team effectiveness.
• Anticipate capacity requirements and pinpoint potential limitations within components.
• Contribute insights into story sizing, participate in backlog grooming, and assist in release planning.
• Engage in product and solution design efforts to tackle critical and complex issues.
• Develop features across various ServiceNow products based on stakeholder needs.
• Write software and automated tests in accordance with established standards, while having a thorough understanding of technical architecture.
• Conduct troubleshooting and investigative efforts as required.
• Provide ongoing support, maintenance, and monitoring for deployed products.
• Mentor and offer technical guidance to less experienced software engineers.
• Stay current with software technologies and best practices, and actively engage in the engineering community by sharing insights.
• Ensure adherence to relevant technical strategies, policies, standards, and practices.
• Design, code, test, document scripts, workflows, triggers, and actions in ServiceNow according to agreed specifications.
• Participate in code reviews for your own and others’ work, leading reviews for colleagues.
• Manage enhancements in ServiceNow to drive business performance.

Qualifications:

• Bachelor's degree in a relevant field and 4 years’ experience or an equivalent combination of education and experience.
• Expertise in ServiceNow modules like ITSM and Service Catalog.
• Experience with Scripted REST APIs for external system integrations.
• Hands-on expertise in ServiceNow Application Development, including maintenance of custom applications.
• Familiarity with DevOps practices and tools such as CI/CD pipelines and Git is an advantage.
• Proficiency in JavaScript, Glide Scripting, and API Development.
• Strong analytical and troubleshooting abilities.
• Knowledge of ServiceNow development tools including Studio, Flow Designer, Service Portal, and Virtual Agent.
• Experience in Agile application development practices.
• Certification in ServiceNow system administration and/or application development (CSA, CAD).

Preferred Qualifications:

• ServiceNow Micro or Implementation Certifications.
• Agile Certifications.

We offer a competitive compensation range of USD 99,000.00 - 165,000.00 per year, depending on the ultimate location of the position and the candidate’s qualifications. Additional compensation may include an incentive program.

Benefits:

Our company provides eligible employees with flexible vacation time, seven paid holidays, and up to 160 hours of paid wellness annually for personal or family wellness needs. Additional paid leave options include bereavement, voting time, jury duty, volunteer time, military leave, and parental leave.