servicenow admin

Job Title: ServiceNow Admin / Developer Subject Matter Expert (SME)

We are seeking a highly experienced ServiceNow administrator and developer to support our direct client in the energy sector on a part-time basis. About the Role:

• Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
• Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
• Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
• Offer technical expertise and troubleshooting support as needed.
• Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment. Requirements:
• 10-12 years of experience in ServiceNow administration and development roles.
• Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
• Experience managing ServiceNow ticketing tool configurations and workflows.
• Strong analytical and troubleshooting abilities for resolving technical issues.
• Excellent communication skills to work effectively with remote teams and client stakeholders. Preferred Qualifications:
• ServiceNow Certified Administrator or Developer preferred.