ServiceNow Developer

Helix Tech IT Services

Helix Tech IT Services

Harrisburg, PA

Posted 24 days ago


Role ServiceNow Developer Location: Harrisburg PA Duration: w2 Job Description:

Position Duties and Tasks: (As below but not limited)

  • Design, develop, and implement ServiceNow applications and integrations.
  • Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
  • Develop and maintain custom applications/modules using ServiceNow Studio.
  • Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
  • Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
  • Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
  • Develop reports, dashboards, and performance analytics widgets.
  • Perform code reviews, unit testing, and maintain code quality and security.
  • Maintain documentation on configurations, customizations, and system architecture.
  • Documents all work for future reference.
  • Able to work in a team environment.
  • Able to communicate effectively orally and in writing.
  • Participate in Agile/Scrum development cycles and sprints.

Required Skills: A MUST

  • Bachelor’s degree in computer science, Information Systems, or related field.

  • 5+ years of hands-on ServiceNow development experience.

  • Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.

  • Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).

  • Familiarity with Agile/Scrum methodologies.

  • ServiceNow Certified System Administrator (CSA) is required.

  • ServiceNow Certified Application Developer (CAD) is required

  • ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery)

Desired Skills:

  • Experience with Automated Test Framework (ATF).
  • Exposure to ServiceNow App Engine and Flow Designer.
  • Understanding of CMDB and Discovery.
  • Knowledge of Employee Service Portal and custom widget development

Job Type: Contract

Benefits:

  • Dental insurance

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Harrisburg, PA 17101

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