Digital Transformation Specialist: ServiceNow Implementation

ServiceNow Product Manager/Owner: Leading the Way to Digital Transformation

A challenging opportunity has arisen for a seasoned ServiceNow professional to lead our team in delivering exceptional IT service management solutions. As a ServiceNow Product Manager/Owner, you will be responsible for driving strategic initiatives, fostering collaboration among technical teams and stakeholders, and ensuring seamless delivery of projects aligned with organizational goals.

About the Role

• Lead and manage a high-performing team of ServiceNow professionals, providing clear direction, performance expectations, and opportunities for growth.
• Develop and implement effective platform governance frameworks, including demand management, roadmap planning, and prioritization processes.
• Serve as a key liaison between technical teams, business stakeholders, and leadership, effectively communicating project status, risks, and outcomes.

Key Responsibilities

• Oversee all aspects of ServiceNow platform initiatives and projects, including scoping, design, implementation, user training, and value realization.
• Develop and manage project resources, monitor utilization, and ensure optimal team alignment.
• Foster a culture of continuous improvement through regular team retrospectives and actionable feedback.

Qualifications and Experience

• 8+ years of experience managing ServiceNow implementations or similar projects.
• Strong knowledge of ServiceNow modules, including ITAM, CMDB, HRSD, IRM.
• Demonstrated ability to think strategically, aligning initiatives and solutions to organizational goals, anticipating future challenges, and identifying opportunities for innovation and growth.
• Expert-level knowledge of the ServiceNow platform and its ecosystem.

What We Offer

• A dynamic and supportive work environment that encourages collaboration, innovation, and growth.
• Opportunities for professional development and career advancement.
• A competitive compensation package and benefits.

How to Apply

If you are a motivated and experienced ServiceNow professional looking for a new challenge, please submit your application, highlighting your relevant skills and experience.