ServiceNow Solutions Consultant – Cape Town, South Africa

We are seeking a highly capable ServiceNow Solutions Consultant to join a dynamic and collaborative team working in Cape Town, South Africa. This is a senior-level, hands-on consulting role focused on the implementation and optimisation of key ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM.

 You will act as a trusted advisor, working at the intersection of business needs and technical capability, translating client objectives into best-in-class ServiceNow solutions. The role is suited to someone who can build strong stakeholder relationships, drive value through effective solution design, and contribute meaningfully to high-quality ServiceNow project delivery.

Key Responsibilities:

• Lead and support technical engagements across multiple ServiceNow implementations
• Design and deliver robust ServiceNow solutions aligned to client requirements
• Act as a bridge between business stakeholders and ServiceNow platform teams
• Contribute to platform optimisation, governance, and ongoing enhancement

Required Experience and Skills:

• Proven hands-on experience with ServiceNow platform implementations
• Strong understanding of both technical configuration and business process alignment
• Comfortable translating business objectives into technical deliverables
• ServiceNow certifications (e.g. CAD, CIS in relevant modules)

If you’re an experienced ServiceNow professional looking to take your consulting career to the next level in a highly supportive and international environment, we’d love to hear from you.