Customer Relationship Management Developer

Role Name: CRM Developer

Location: Atlanta, GA (Onsite)

Duration: 06 Months (C2H)

Pay Rate:

$55/hr on W2

$65/hr on C2C

JOB DESCRIPTION:

Minimum 12-14 years of experience in Dynamics 365 CE (CRM) with strong technical and client facing skills.

Technical Skills:

• Dynamics 365 Customer Engagement(Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products.

• Facilitate detailed design from requirements and support construction and deployment.

• Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools ( preferably Mulesoft)

• Dynamics 365 in Online & On-Premise implementations and environments and prior versions.

• Providing highly available, scalable Dynamics 365 architecture

• Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS

• Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.

• Experience in MS CRM & 3rd party Integration using Middleware Tools/ API's(REST, ODATA WebAPI's) /SSIS packages.

• Experience in using Azure services for integration(Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations.

• Experience in data migration– data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory.

• Experienced in reporting architecture, with SSRS and knowledge on Power BI.

• Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights , Customer Service Insights, Customer Voice, etc.)

• Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems.

• Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools

• Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.

• Exposure in financial services / Banking is preferrable.

Delivery and Leadership Skills:

• Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions

• Should have good problem solving and analytical skills

• Should be able to think independently and be solution driven

• Be accountable for solution delivery and technical leadership

• Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's

• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.

• Experience in Agile methodologies

Good to have Certifications:

• Microsoft Dynamics 365 for Sales

• Microsoft Dynamics 365 for Service

• Microsoft Dynamics 365 for Customizations