ServiceNow CSM Developer - Pan-India Opportunity

Job Role: ServiceNow CSM Developer

We are seeking a skilled ServiceNow CSM Developer to join our team. As a key member of our development team, you will be responsible for designing, coding, and troubleshooting applications within the ServiceNow platform, focusing on CSM modules.

Key Responsibilities:

• Develop and implement ServiceNow CSM solutions in alignment with client needs.
• Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.
• Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules.
• Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes.
• Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis.

Required Skills:

• Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning
• Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics
• Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets
• Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls
• Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX
• Knowledge of ServiceNow OOTB APIs, ServiceNow best practices

Person Specification:

• Candidate is expected to be good in English communication in Both verbal and written
• Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model
• Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile
• Candidate should have good understanding on overall development processes and quality processes followed with in development processes

Mandatory Skills:

• Custom App Development
• Service Now Portal Development

Location: PAN India