ServiceNow Developer with Security Clearance

About the Job

We are seeking a motivated and enthusiastic developer to provide operational and project support.

This role involves designing, developing, testing, and supporting ServiceNow applications.

You will work closely with customers to understand their needs and turn them into technical solutions.

Responsibilities include:

• Building, improving, and supporting applications on the ServiceNow platform.
• Developing scoped apps, flows, service requests, ACLs, widgets, integrations, and email notifications.
• Creating reports, views, and dashboards in ServiceNow.
• Providing input on project planning and implementation based on your technical understanding.
• Addressing issues in ServiceNow and supporting users in resolving them.
• Testing and updating customizations during platform upgrades.
• Training users and promoting awareness of ServiceNow capabilities across the organization. Qualifications

You're a strong candidate if you have:

• A Bachelor's degree in Computer Science, IT, or a related field – or equivalent work experience.
• Experience with the ServiceNow platform and a solid understanding of ITIL practices.
• Familiarity with ServiceNow APIs like GlideRecord, GlideAjax, and other server/client-side scripting tools.
• Proficiency in scripting using JavaScript, plus working knowledge of HTML and CSS.
• Strong communication skills and the ability to explain technical details to a variety of audiences.
• A problem-solving mentality, using your experience, research skills, and available tools.
• Strong grasp of the ServiceNow platform's architecture and best practices, capable of designing scalable, maintainable solutions beyond basic configurations.
• Experience in at least three of these areas:
• Incident, Change, or Release Management
• Knowledge Management
• Service Portal or Employee Center
• Asset or Configuration Management
• Reports, Dashboards, or Performance Analytics
• Able to obtain a Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.
• You'll stand out if you also have:
• Experience building in ServiceNow's Next Experience (UI Builder).
• Familiarity with AngularJS or the UI Framework used in Next Experience.
• Integration experience with REST APIs and JSON.
• Experience designing and delivering ServiceNow training.
• A background in designing workflows / flows for both IT and non-IT processes. About Us

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space, and science challenges.

We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

We celebrate our differences of perspectives and encourage creativity and bold, new ideas.

Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance.