Sr ServiceNow Technical Consultant

• *Senior Technical Consultant Role at GlideFast Consulting**

We are seeking a highly skilled Senior Technical Consultant to develop, design, and own technical solutions on the ServiceNow platform. This role will involve providing administration, application development, maintenance, and technical support by utilizing best-practice web programming techniques to configure robust solutions for clients, leveraging the ServiceNow platform. Responsibilities:

• Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow.
• Develop custom software solutions as required through scripting and software development.
• Prepare technical documentation as specified in customer contracts and as internally required.
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
• Create and implement custom business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts.
• Troubleshoot basic configuration/script issues.
• Participate in requirements review and validation sessions as required.
• Attend scrum ceremonies.
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback.
• Perform code reviews of peers as needed.
• Lead implementation practices sessions and mentor other Technical Consultants. Required Skills/Experience:
• 3+ years of experience as a ServiceNow developer.
• 1+ year(s) of experience in a consulting role, delivering software implementations preferably.
• Expertise with JavaScript and ServiceNow JavaScript APIs.
• Working proficiency in the following skills is encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
• Practical knowledge or experience with Operating Systems (Linux, Windows).
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports.
• Knowledge of relational databases (MySQL, MSSQL, Oracle).
• Experience in multiple application architectures and supporting technologies.
• Experience with scripting languages such as PERL, Python, and Shell.
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models.
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies. Certifications/Education:
• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer preferred. What We Offer:
• Referral Program.
• Quarterly bonus opportunities for billable employees.
• Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements.
• Professional Development through training and advancement opportunities.
• Work from home.
• Annual GlideFest Conference.
• Wellness Programs.
• Philanthropic Opportunities.