ServiceNow Platform Architect

Job Title: ServiceNow Platform Architect

Our client, a leading IT services provider, is seeking an experienced ServiceNow Platform Architect to join their team remotely.

Responsibilities:

• Support sales, pre-sales, and delivery by ensuring best practices
• Align Statements of Work (SOWs) with expectations and delivery capabilities
• Act as a trusted advisor and escalation point within areas of expertise
• Develop methodologies to enhance service offerings
• Provide high-quality consulting services, including installation, configuration, and integration of ServiceNow products
• Lead demos, webinars, solutioning, scoping, and sales discussions
• Communicate technical, consulting, business, and ROI value to clients
• Design and develop tailored software solutions through scripting and development
• Prepare necessary customer and internal documentation

Requirements:

• Minimum of five years of experience in IT software consulting, specializing in ServiceNow implementations
• Deep expertise in pre-sales, scoping, and consulting across various ServiceNow modules
• Hands-on experience with CMDB and ITIL frameworks
• Strong ability to lead client presentations and communicate business value and ROI effectively
• Exceptional written, verbal, and interpersonal communication skills
• Proven success in managing multiple ServiceNow implementations

About the Role:

This is a key position that requires strong technical expertise and excellent communication skills. The successful candidate will contribute to advanced ServiceNow implementations, provide impactful consulting for top-tier organizations, and play a central role in pre-sales and delivery strategies.