ServiceNow Developer (Team Lead)

Job Title: ServiceNow Developer (Team Lead) Onsite | Woodlawn, MD

Location: Woodlawn, MD

Type: Full-Time | 100% Onsite | W2 Only

Citizenship: U.S. Citizens only (Due to federal contract requirements)

Clearance: Must be able to obtain and maintain a Public Trust clearance

Certifications: All listed ServiceNow certifications are mandatory

About The Role

We are seeking a highly experienced ServiceNow Developer with strong leadership abilities to join our team in Woodlawn, MD. This is a hands-on senior developer role with team lead responsibilities, ideal for someone with deep technical expertise in ServiceNow and a passion for mentoring and driving development initiatives.

You'll be working onsite, five days a week, leading development efforts, supporting enterprise-level implementations, and guiding a talented team of ServiceNow developers. The ideal candidate will bring extensive ServiceNow module experience, federal project exposure, and a solid understanding of solution architecture, CMDB, ITSM, and other key platform capabilities.

Key Responsibilities

• Serve as both a technical lead and senior ServiceNow developer
• Translate business requirements into scalable, efficient technical solutions
• Create solution roadmaps and architectural diagrams beyond just user story implementation
• Build prototypes and lead technical design reviews
• Provide mentoring and leadership to junior developers
• Ensure data integrity across ITSM, CMDB, HAM, SAM, and related modules
• Communicate complex technical concepts in a clear, concise manner to both technical and non-technical stakeholders

Required Skills & Experience

• 8+ years of hands-on experience in ServiceNow development across modules such as ITSM, ITOM, CSM, SecOps, GRC, HR, and more
• 5+ years in a technical leadership role, leading ServiceNow initiatives and development teams
• Strong experience in solution architecture and designing scalable ServiceNow applications
• Familiarity with ServiceNow integrations using REST/SOAP, and experience with JavaScript, Angular, and other web technologies
• Experience working on federal government projects highly preferred
• Ability to work effectively in a fast-paced, high-growth environment

Mandatory ServiceNow Certifications

Preferred Qualifications Why Apply?

• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• At least one Certified Implementation Specialist (CIS) certification in any of the following areas:
• IT Service Management (ITSM)
• Customer Service Management (CSM)
• Discovery
• Service Mapping
• Strategic Portfolio Management (SPM)
• Application Portfolio Management (APM)
• Software Asset Management (SAM)
• Hardware Asset Management (HAM)
• Bachelor's degree with 7+ years of experience, Master's with 5+ years, or 11+ years in lieu of a degree
• Experience with scripting and web technologies: HTML/CSS, SQL, JavaScript, Java, PHP, .NET
• ITIL v4 Foundations certification and/or Agile/Project Management certifications
• Deep understanding of CMDB integrity, IT Asset Management, and strategic platform design
• Knowledge of identity/access protocols (e.g., SAML, LDAP, Active Directory)
• Lead a team of talented ServiceNow professionals
• Work on high-impact, enterprise-level federal initiatives
• Utilize and expand your technical certifications and leadership skills
• Engage in a role that challenges both your strategic thinking and hands-on development expertise

Please Note

• This is a W2-only opportunity. No C2C or 1099.
• Local candidates highly preferred.
• Candidates must be eligible for a Public Trust and be willing to work onsite full-time in Woodlawn, MD.