ServiceNow Integrations Developer/Techno Functional Consultant

Job Description

JC#59644

Account: T Mobile

Location: Remote, Preferably with Local Profiles in Kansas City, Frisco, or Seattle

Channel - Contract

Max Bill Rate: $80/Hr USD

Integration Developer ServiceNow Integrations developer

We are seeking a skilled ServiceNow Developer with proven experience in Integration Hub, Flow Designer, custom spoke development, and advanced scripting.

Key Responsibilities:

Design and Development of ServiceNow Integrations:

• Design, develop, and maintain ServiceNow integrations using Integration Hub, custom spokes, and REST/SOAP APIs.

Business Process Automation:

• Create and orchestrate flows, subflows, and actions in Flow Designer for business process automation.

Custom Spoke Development:

• Build reusable custom Integration Hub spokes for internal and third-party system connectivity.

Scripting and API Management:

• Write and manage complex scripts using JavaScript, Glide APIs, and Scripted REST APIs.

Process Automation and AI-driven User Experiences:

• Configure and implement Playbooks and Process Automation Designer for guided interactions.
• Develop AI-driven user experiences using prompt engineering with ServiceNow Generative AI capabilities.

Required Qualifications:

• 8+ years of overall experience
• 5+ years of hands-on development experience on the ServiceNow platform.
• Proficiency in Integration Hub, including custom spoke development, MID Servers, and secure credential management.
• Strong skills in JavaScript, GlideRecord, GlideSystem, and scripted web services.
• Experience with Flow Designer, Playbooks, and Process Automation Designer.
• Solid understanding of authentication protocols (OAuth2, Basic Auth, API Keys, etc.).
• Familiarity with prompt design for GenAI workflows and integrating AI responses into flows.
• Experience working in Agile/Scrum environments.
• ServiceNow CSA certification is required; Integration Hub, CAD, or AI certifications are a plus.