ServiceNow ITBM Developer in Hartford, CT

ServiceNow ITBM Developer

We are seeking a highly skilled ServiceNow ITBM Developer to join our team at Centraprise.

Job Type: Contract

Location: Hartford, CT (Remote) Must Have:

• A strong background in implementing APM, TPM & PPM modules of ITBM Roles and Responsibilities:
• 7-9 years of experience with the ServiceNow platform as a Developer in an enterprise-wide, multi-tier ServiceNow production environment
• At least 6 years of experience in the IT Industry
• Expertise in CMDB configurations and CSDM 4.0 Framework
• Experience configuring various ServiceNow ITBM modules (APM, PPM, TPM, etc.)
• Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
• Hands-on experience developing Service Catalogs
• Experience integrating ServiceNow with third-party tools/applications using web-services (REST/SOAP) or other methodologies
• Working knowledge of integrating APM with other ServiceNow modules, including ITSM and SAM
• Experience with programming languages and databases, including HTML, CSS, JavaScript, and AngularJS
• Technical knowledge of application phases, understanding business or app functions
• Expertise in ServiceNow Reporting, building custom reports and dashboards
• Create Configuration Management policies and procedures for tracking IT assets and licensing
• Experience configuring and enhancing all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.)
• Good knowledge around Discovery, Service Mapping, SAM, APM implementations in ServiceNow
• Working knowledge of Agile/Scrum methodology implementation
• Experienced in System Development Life Cycle (SDLC) processes, including customer requirement analysis and system design
• Maintains service level agreements (SLA) and monitors SLA workflows
• Good understanding of ITSM, ITBM, ITOM, ITAM ServiceNow Modules Certification:
• Certified System Administrator (required)
• Certified Application Developer (desired)
• CIS-Application Portfolio Management (desired) Required Skills:
• Experience with ServiceNow CMDB, Discovery, Integrations, and other ITSM, ITBM, ITOM & ITAM modules
• 2+ years of experience in ITBM module implementation
• Scrum knowledge
• Scripting language proficiency
• Excellent communication skills, leveraging technical, business, and financial acumen to communicate effectively with internal and external customers