ServiceNow Developer with Security Clearance

Overview

Credence supports our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

Job Description

We are seeking a ServiceNow Developer who will assist in the technical solution and development/implementation of applications leveraging OOTB modules and customization as necessary to ensure required business outcomes are delivered.

The ServiceNow Developer will deliver products and services defined throughout the life cycle of the project and resolve post-production deficiencies. Responsibilities include:

• Ensuring all development aligns with the architecture principles of ServiceNow and is reusable, reliable, and adaptive.
• Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
• Ensuring that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.
• Requirements elicitation, design, development, testing, training, and implementation support.
• Working with technical subject matter experts (SMEs) to identify and refine data requirements.
• Working closely with the ServiceNow technical team to convert requirements into design and migration steps.
• Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
• Able to maintain and develop scoped applications.
• Working with project resources to define sustainment governance and processes as part of operational transition.
• Providing guidance to convert requirements into design and migration steps.

Requirements

To be successful in this role, you must have:

• A minimum US Citizen with the ability to obtain a Secret clearance.
• A BS in Computer Science, Information Systems, Engineering, Business, or related discipline.
• Three to Five Plus years of ServiceNow experience.
• Experience in a ServiceNow platform in order to support Low-Code/No-Code Development.
• A good understanding of ServiceNow's architecture, data model, and core concepts.
• A good understanding of ACLs.
• Fosters a customer-focused environment.
• Communicates effectively to a wide variety of audiences at all organizational levels.
• Eliminates obstacles, gets results, has a clear, positive, and direct impact on business performance.
• Good problem solver and out of the box thinker.
• Experience performing ServiceNow analysis, architecture, and application development.
• Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.
• Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
• Proficient in JavaScript, HTML, CSS, XML.

Working Conditions

This position requires regular work at Tysons Office, VA. Travel to DLA HQ (Ft Belvoir) may be needed for in-person meetings.