ServiceNow Tech Lead

ServiceNow Operations Manager

We are seeking a highly skilled and experienced ServiceNow Operations Manager to lead our ServiceNow operations at Forhyre LLC.

• Key qualifications include: Qualifications
• 12+ years' experience in software development, design, and architecture with a Bachelor's degree in Computer Science or related field (Master's preferred)
• 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions
• 8+ years' experience in Agile practices building software in an enterprise environment
• ServiceNow Certified Implementation Specialist and Certified Application Developer certifications
• Proven experience as a technical leader in ServiceNow implementations with a deep understanding of ITSM and other ServiceNow modules
• Strong expertise in ServiceNow scripting, workflows, and integrations
• Deep enterprise architecture experience including technical, business, security, and data architecture
• The ability to set clear and challenging goals while committing the organization to improved performance tenacious and accountable in getting results
• Strong capability & ability to drive stakeholder & relationship management with all partners
• Solid understanding and hands-on experience in ServiceNow modules such as Change Management Incident Management ITOM IRM ITAM Security vulnerabilities SecOps
• Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements
• Experience with Agile and ITIL practices is a plus Keys to Success
• Proven ability to work cross-functionally with teams to deliver successful projects
• Excellent problem-solving skills and ability to think critically
• Strong written and verbal communication skills and client facing skills
• Strong organizational skills with the ability to multitask and prioritize multiple priorities
• Work independently with minimal direction
• Ideal candidates would be ServiceNow experts and certified