Senior ServiceNow Developer

Senior ServiceNow Strategic Portfolio Management (SPM) Implementation Specialist

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world. About the Role

We are seeking a highly skilled and experienced Senior ServiceNow Strategic Portfolio Management (SPM) Implementation Specialist to lead complex implementations for both government and commercial clients. The ideal candidate will possess a unique blend of technical expertise and exceptional customer-facing skills. Main Responsibilities

• Lead end-to-end ServiceNow SPM implementation projects for diverse clients
• Design and develop solutions within the ServiceNow platform, focusing on SPM modules
• Conduct workshops with clients to articulate the value of SPM solutions
• Provide expert-level support and technical mentoring to internal and external stakeholders
• Manage platform and infrastructure to ensure smooth operation of Project and Portfolio Management processes and Strategic Portfolio Management processes
• Experience in delivering Portfolio, Demand, Ideation and resource capabilities for enterprise clients
• Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5)
• Collaborate with functional teams and lead technical solution design sessions
• Contribute to process improvement and documentation
• Perform advanced troubleshooting, bug fixes, and root cause analysis Requirements
• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 5 years of IT software consulting experience, with 3-5 years specifically in ServiceNow implementations
• Strong proficiency in JavaScript and ServiceNow scripting
• In-depth knowledge of Strategic Portfolio Management concepts and best practices
• Excellent verbal, written, and interpersonal communication skills
• Experience in implementing ServiceNow SPM for enterprise clients
• Expertise in software discovery, normalization, reconciliation, and optimization processes Preferred Qualifications
• ServiceNow Certified Application Developer Certification
• PMI Project Management Professional (PMP) certification
• ICAgile or equivalent Agile certification
• Experience with government contracts and implementations
• Familiarity with Agile, Waterfall, and Hybrid development methodologies
• ITIL v3 or v4 Certification
• Additional ServiceNow certifications in areas such as ITOM, SecOps, GRC, or ITSM What We Offer

At Windward Consulting, we strive to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We offer:

• Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D
• Paid Time Off, Personal Leave, Holidays
• 401(k) plan with company match
• Work/life balance About Us

Windward Consulting is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.