ServiceNow Implementation Manager

Your Journey at MycNajobs Starts Here

At MycNajobs, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We care for your well-being and nurture your career. About the Job Description

We are seeking a passionate leader to guide our clients through their ServiceNow ITOM program and share their knowledge of ITOM's services, processes, and best practices for IT operations availability to maximize its value. Responsibilities:

• Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts, and assist with preparing SOWs (Statement of Work).
• The primary focus of this role is IT Operations Management (ITOM) and Integrations, but the selected resource may also be assigned work on other ServiceNow modules (ITAM, ITSM, ITBM, DevOps).
• Demonstrate deep knowledge and experience of running an IT Operations Management program.
• Advise clients on leveraging ServiceNow for supporting their ITOM program. Requirements:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) in one or two of the following: Discovery, Event Management, HAM, SA, and Service Mapping About Us:

MycNajobs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.