Solution Architect: ServiceNow HR Service Delivery

Job Description Role Overview

As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers.

Your extensive experience and deep knowledge of the ServiceNow HRSD module will be pivotal in delivering solutions that meet client needs, delight users, and drive tangible value for Deloitte's business investments. Key Responsibilities

• Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems with valuable outcomes, ensuring high-quality, lean designs and architectures.
• Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and alignment with business and customer goals, NFRs, and applicable architecture and engineering standards.
• Engineering Craftsmanship: Possess passion and experience as an individual contributor, responsible for the engineering designs and technical feasibility of solutions, being hands-on with design as well as configuration part of the time.
• Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams to deliver the right architectural solution in the right way at the right time.
• Incremental and Iterative Delivery: Exhibit a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Qualifications
• Bachelor's degree in computer science, software engineering, or a related discipline.
• ServiceNow Certification Implementation Specialist - HR Service Delivery (HRSD), ServiceNow Certified System Administrator.
• 6+ years of experience utilizing ServiceNow (HRSD module preferred).
• Limited immigration sponsorship may be available. About Us

Deloitte is a global professional services firm that provides audit, tax, consulting, and financial advisory services. Our people and culture are what set us apart. We're committed to making an impact that matters for our people, clients, and communities.